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Endocrinology - North Haven - Hartford HealthCare Medical Group

EndocrinologyNorth Haven, CT

★★★★★4.9/5155 reviews across 1 platforms

Ratings by platform

  • Hartford HealthCare Medical Group Official Website: 4.9/5 stars based on 155 surveys (155 surveys)
  • Third-party review sites (Healthgrades, Vitals, MedicalNewsToday): 3.0 to 5.0 stars (varies by platform) (1 to 3 reviews per platform)

What patients say

Patients praise

  • Professional and knowledgeable care
  • Unrushed, thorough consultations
  • Providers listen to concerns and answer questions well
  • Effective explanation of conditions and treatment plans
  • High official ratings from Hartford HealthCare surveys

Common complaints

  • Rude and unhelpful office staff
  • Lack of response to patient communications (MyChart/phone)
  • Difficulties with appointment scheduling
  • Dissatisfaction with provider's decisions

In patients' words

"Not often these days that you find a great doctor. My first visit was unrushed and through. He took the time to listen to my concerns, answered all of my questions, explained exactly how we were going to proceed and why."

MedicalNewsToday/Healthgrades review for Dr. Sunil Thomas

"Office staff was rude and not helpful. Doctor did not respond to MyChart or phone question."

Healthgrades review for Dr. Sunil Thomas

"Dr. Louis(endocrinologist)takes excellent care of my mom. She is very professional ,knowledgeable,& took her time to address any concerns thoroughly."

MapQuest review for Hartford HealthCare Medical Group North Haven

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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