WNY ENT: Home
Otolaryngology (Ear, Nose, and Throat) • Niagara Falls, NY
Ratings by platform
- Birdeye: 4.4/5 stars (93 reviews (for Dr. Raymond Paolini Jr.))
- RateMDs: 2.4/5 stars (19 reviews (for Dr. Raymond Paolini Jr.))
- Vitals: 4.2/5 stars (16 reviews (for Dr. Parag Parikh))
What patients say
Patients praise
- High level of medical expertise and successful surgical outcomes for some patients
- Prompt and concise communication of health information when it occurs
- Praise for specific practitioners like Dr. Cipolla and others within the practice
- Efficient and professional care reported by some reviewers
Common complaints
- Perceived arrogance, condescension, and lack of bedside manner from specific providers
- Complaints regarding rude or unhelpful administrative and office staff
- Patients feeling rushed during appointments and post-operative follow-ups
- Reports of diagnostic disagreements and dismissiveness of patient pain or distress
In patients' words
"The NP there is great and the staff are great but Dr Paolini is the worst dr I have ever been too. He is arrogant and belittles his patients even when they are in pain."
— Healthgrades"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively."
— LocalityBiz"I WOULD NEVER RECOMMEND…Parag P Parikh, MD displayed himself incompetent of working people when they are in distress. He seemed to walk in the appointment thinking my condition was hypothetical..."
— Vitals"Exam by Dr. Cipolla was thorough, more than I expected. He was efficient and professional. I would recommend Dr. Cipolla and WNY ENT."
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