UBMD Orthopaedics & Sports Medicine
Orthopedics • Niagara Falls, NY
Ratings by platform
- Nutrifinder: 3.8/5 (200 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Effective surgical outcomes and pain management
- Comprehensive care and thorough explanations for many patients
- Strong reputation in the Buffalo/Western New York region as team doctors for professional sports organizations
Common complaints
- Difficulties with scheduling appointments and returning phone calls
- Inconsistent bedside manner or communication from some providers/staff
- Concerns regarding the explanation of imaging or diagnostic results
In patients' words
"Fantastic experience: I recommend the drs at UBMD... My only complaint is with the scheduling dept. It took me 2.5 weeks to finally talk to someone. Calls to the office were not returned. Not OK."
— Patient review via Nutrifinder"Welcoming and compassionate staff- I felt heard and finally like I can get better. My PA went above and beyond to get me imaging and relief."
— Patient review via BirdeyeMore clinics in Niagara Falls
Excelsior Orthopaedics
Patients praise: High levels of clinical expertise and detailed treatment explanations · Professional and friendly staff interactions reported by many patients.
Niagara Family Chiropractic
Patients praise: Professional and dedicated care · Friendly and accommodating staff.
Niagara Primary Care
Patients praise: Responsive and well-organized practice management in some instances · Knowledgeable and professional individual providers who are perceived as patient advocates.
Roswell Park Cancer Institute Niagara
Patients praise: Professional and friendly nursing staff · Welcoming environment.
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