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CHI Saint Joseph Medical Group - Lexington, KY (Suite 200), KY logo

CHI Saint Joseph Medical Group - Lexington, KY (Suite 200), KY

NeurologyNewport, KY

★★★★☆3.5/58 reviews across 2 platforms

Ratings by platform

  • Birdeye (for CHI Saint Joseph Health - Palomar): 4.2 out of 5 stars (5 reviews)
  • Yelp (for Express Care): 2.3 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Friendly and professional front desk and administrative staff
  • Competent and thorough care from specific doctors and nurse practitioners
  • Efficient check-in processes for some procedures
  • Good communication and bedside manner with certain providers

Common complaints

  • Reports of dismissive or unhelpful interactions with providers
  • Difficulty and long delays in scheduling appointments or reaching staff by phone
  • Inconvenient clinic hours or policies impacting patient accessibility
  • Frustration with refusal to treat specific types of injuries

In patients' words

"I saw a provider named Darcy and left this appointment crying. I was not taken seriously at all... If I were in my 40s-50s I would actually be taken seriously and that's a shame."

LocalityBiz (Review of Neurology location)

"Professional and personable. Always have a great experience."

LocalityBiz (Review of Neurology location)

"I'd give zero stars if I could. Absolutely horrible experience every time here... When I showed up, they said they couldn't help me because it was a car accident."

Birdeye (Review of Palomar location)

"I love the staff here and Dr Lodeiro so much. He takes time to come sit with me and answers any questions I have without making me feel dismissed..."

LocalityBiz (Review of Maternal Fetal Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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