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CHI Saint Joseph Medical Group

Neurology • Newport, KY

★★★★☆3.5/58 reviews across 2 platforms

Ratings by platform

  • Birdeye (for CHI Saint Joseph Health - Palomar): 4.2/5 (5 reviews)
  • Yelp (for Express Care): 2.3/5 (3 reviews)

What patients say

Patients praise

  • Friendly and professional front desk and administrative staff
  • Competent and thorough care from specific doctors and nurse practitioners
  • Efficient check-in processes for some procedures
  • Good communication and bedside manner with certain providers

Common complaints

  • Reports of dismissive or unhelpful interactions with providers
  • Difficulty and long delays in scheduling appointments or reaching staff by phone
  • Inconvenient clinic hours or policies impacting patient accessibility
  • Frustration with refusal to treat specific types of injuries

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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