Colonoscopy Procedure | NKY & Cincinnati | Tri-State Gastro
Gastroenterology • Newport, KY
Ratings by platform
- Birdeye (Aggregate): 4.8/5 (1,846)
- Healthgrades: 1/5 (1)
- rater8 (Dr. Jordan Redfield): 5/5 (37)
What patients say
Patients praise
- Highly professional and knowledgeable medical staff and physicians
- Compassionate, attentive, and thorough patient care
- Efficient and comfortable procedure experience (e.g., colonoscopy)
- Clear communication regarding health conditions and treatment plans
- Nationally recognized for high patient satisfaction
Common complaints
- Difficulties with communication or responsiveness of office staff
- Issues with appointment scheduling and follow-through on medical orders
- Isolated reports of unprofessionalism or uncomfortable encounters
In patients' words
"This company of nurses, doctors and staff is the best I have ever encountered. They are professional, and make you feel safe and glad they are taking care of you."
— Birdeye Review"I've called four times since March, and I'm still waiting for the advocate to return any of those calls. ... Very poor service when the doc wants the patient to have lab work, but his office doesn't follow through on getting the orders sent!"
— Healthgrades Review"Dr. Jones is a compassionate advocate for every single persons health concerns. He listens, asks questions then discusses & explains what he recommends."
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