Urology - New London - Yale New Haven Health
Urology • New London, CT
What patients say
Patients praise
- Individual physicians praised for thorough explanations and effective surgical outcomes
- Some medical treatments and surgical interventions successfully resolved patient issues
- Select staff members noted for being kind or professional in otherwise challenging situations
Common complaints
- Reports of unprofessional, rude, or dismissive staff in some departments
- Complaints regarding inefficient administrative and billing processes
- Some patient experiences indicate a lack of thoroughness or bedside manner in specific clinical interactions
- Concerns about hospital cleanliness and overall care standards in the broader Lawrence + Memorial system
In patients' words
"His bedside manner is phenomenal and he goes out of his way to answer all questions/concerns and ensure comfort and confidence in his patients."
— Vitals review regarding Dr. Timothy Tran"Absolutely most inefficient hospital in the New London area. Below average care, no follow up, unprofessional staff and very rude."
— LocalityBiz review regarding Lawrence + Memorial Hospital"He has zero bedside manner. My visit was rushed as if I was wasting his time. He dismissed my symptoms and pretty much said live with it."
— Birdeye review regarding Yale Urology specialistMore clinics in New London
Timothy Tran, MD
Patients praise: Professional and thorough care · Phenomenal bedside manner.
Shoreline OB/GYN
Patients praise: Highly regarded medical care and clinical expertise from doctors and nurses · Compassionate, attentive, and kind bedside manner, particularly from providers like Dr. Michael Lavallee.
GoHealth Urgent Care
Patients praise: Kind/helpful staff and compassionate care · Helpful/informative staff and good bedside manner.
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