GoHealth Urgent Care - New London
Urgent Care • New London, CT
Ratings by platform
- Birdeye: 4.4/5 (719 reviews)
- Solv: 4.8/5 (average rating reported for Hartford HealthCare- GoHealth Urgent Care) (15,794 patients have shared ratings (Solv))
- Yelp: Not stated in snippet (positive review highlights) (Not stated in snippet)
- Zocdoc: 4.53/5 overall (34 patients reviewed)
What patients say
Patients praise
- Kind/helpful staff and compassionate care
- Helpful/informative staff and good bedside manner
- Generally positive patient experiences (e.g., quick service, welcoming staff)
Common complaints
- Long wait times in some visits (e.g., waiting over 2 hours for tests or being seen)
- Perceived staffing/capacity issues during high-demand periods (e.g., COVID testing)
In patients' words
"“The staff at this particular location is phenomenal… helpful, extremely kind, and informative.”"
— Birdeye review snippet (Hartford HealthCare-GoHealth Urgent Care - New London, CT)"“Everyone was very nice & helpful!! Quick service! Highly recommend if you need to see a Dr. In a pinch!”"
— Yelp review snippet (Hartford HealthCare-GoHealth Urgent Care - New London)"“I waited 3 hours… They probably could use more staff due to Covid issues”"
— Solv review snippet (New London/GoHealth Urgent Care page; patient ratings shown)"“They unfortunately deal with a lot of people… never ONCE have I seen a staff member lose their cool.”"
— Birdeye review snippet (Hartford HealthCare-GoHealth Urgent Care - New London, CT)More clinics in New London
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