GoHealth Urgent Care
Urgent Care • New London, CT
Ratings by platform
- Birdeye: 4.4/5 (719 reviews)
- Solv: 4.8/5 (15,794 reviews)
- Yelp
- Zocdoc: 4.53/5 (34 reviews)
What patients say
Patients praise
- Kind/helpful staff and compassionate care
- Helpful/informative staff and good bedside manner
- Generally positive patient experiences (e.g., quick service, welcoming staff)
Common complaints
- Long wait times in some visits (e.g., waiting over 2 hours for tests or being seen)
- Perceived staffing/capacity issues during high-demand periods (e.g., COVID testing)
In patients' words
"“The staff at this particular location is phenomenal… helpful, extremely kind, and informative.”"
— Birdeye review snippet (Hartford HealthCare-GoHealth Urgent Care - New London, CT)"“Everyone was very nice & helpful!! Quick service! Highly recommend if you need to see a Dr. In a pinch!”"
— Yelp review snippet (Hartford HealthCare-GoHealth Urgent Care - New London)"“I waited 3 hours… They probably could use more staff due to Covid issues”"
— Solv review snippet (New London/GoHealth Urgent Care page; patient ratings shown)"“They unfortunately deal with a lot of people… never ONCE have I seen a staff member lose their cool.”"
— Birdeye review snippet (Hartford HealthCare-GoHealth Urgent Care - New London, CT)More clinics in New London
GoHealth Urgent Care
Patients praise: Friendly, kind, and compassionate staff · Efficient and quick service for many patients.
Shoreline OB/GYN
Patients praise: Highly regarded medical care and clinical expertise from doctors and nurses · Compassionate, attentive, and kind bedside manner, particularly from providers like Dr. Michael Lavallee.
Timothy Tran, MD
Patients praise: Professional and thorough care · Phenomenal bedside manner.
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