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Shoreline OB/GYN

Obstetrics and Gynecology • New London, CT

★★★★★4.9/5603 reviews across 1 platform

Ratings by platform

  • RealPatientRatings: 4.9/5 (603 reviews)

What patients say

Patients praise

  • Highly regarded medical care and clinical expertise from doctors and nurses
  • Compassionate, attentive, and kind bedside manner, particularly from providers like Dr. Michael Lavallee
  • Strong recommendation for long-term prenatal and gynecological care
  • Efficient and well-organized practice operations for many patients
  • Helpful and friendly front desk and nursing staff for many patients

Common complaints

  • Issues with front desk staff professionalism and empathy
  • Dissatisfaction with insurance verification procedures
  • Reports of appointment cancellations and patient dismissal due to scheduling issues
  • Concerns regarding unprofessional conduct by staff/providers during medical procedures

In patients' words

"Patients consistently praise Dr. Michael Lavallee's exceptional care, describing him as kind, compassionate, and attentive... The nurses are so kind and welcoming."

— RealPatientRatings

"I wish I could give -0 stars... The lady at the front desk... had 0 empathy and was just rude... [and another experience] one of the docs took a PIC of my uterus as he stitched me up... nurses aren't very friendly either."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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