Locations & Hours
Radiology • New London, CT
Ratings by platform
- Solv (Hartford HealthCare-GoHealth Urgent Care): 4.8 out of 5 stars (15,794 ratings)
- Birdeye (Hartford HealthCare-GoHealth Urgent Care): 4.4 out of 5 stars (719 reviews)
- Zocdoc (Hartford HealthCare-GoHealth Urgent Care): 4.53 out of 5 stars (34 reviews)
What patients say
Patients praise
- Friendly, kind, and professional staff and providers
- Convenient, all-in-one location for various medical services
- Helpful urgent care services for minor injuries and illnesses
- Good bedside manner and informative care providers
Common complaints
- Long wait times for appointments and during visits
- Administrative and front-office incompetence (e.g., records handling, phone responsiveness)
- Challenges with insurance billing and payment processes
- Limited appointment availability for urgent issues
In patients' words
"The staff at this particular location is phenomenal... they have been nothing but helpful, extremely kind, and informative."
— Birdeye (Hartford HealthCare-GoHealth Urgent Care) review"There is no such thing anymore with speaking to your doctor about more than one thing at a visit. You will have to schedule an appointment for that."
— LocalityBiz (Hartford HealthCare Medical Group) review"There were just too many front of the office incompetencies that didn’t make me feel comfortable bringing my children there for care."
— LocalityBiz (Pediatric Associates of New London) reviewMore clinics in New London
Interventional Radiology - Lawrence + Memorial Hospital
Patients praise: Some reports of individual kind and helpful nursing staff · Occasional positive experiences with specific patient coordinators.
Shoreline OB/GYN
Patients praise: Highly regarded medical care and clinical expertise from doctors and nurses · Compassionate, attentive, and kind bedside manner, particularly from providers like Dr. Michael Lavallee.
Timothy Tran | Specialists - Yale Medicine
Patients praise: Professional and thorough care · Phenomenal bedside manner.
GoHealth Urgent Care - New London
Patients praise: Kind/helpful staff and compassionate care · Helpful/informative staff and good bedside manner.
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