Interventional Radiology - Lawrence + Memorial Hospital
Radiology • New London, CT
Ratings by platform
- Birdeye (Aggregated): 3.2/5 stars (943 reviews across combined platforms) (943)
- Yelp: 2.2/5 stars (72)
- Birdeye (Diagnostic Imaging at Crossroads): 4.2/5 stars (18)
What patients say
Patients praise
- Some reports of individual kind and helpful nursing staff
- Occasional positive experiences with specific patient coordinators
- Some higher ratings for specific outpatient diagnostic imaging services compared to the main hospital campus
Common complaints
- Reports of misdiagnosis and medical errors
- Complaints regarding unprofessional, dismissive, or rude staff interactions
- Concerns about facility cleanliness and hygiene standards
- Issues with patient relations department effectiveness in resolving grievances
- Previous legal settlements regarding failure to provide necessary accessibility accommodations (e.g., sign language interpreters)
In patients' words
"Experts in misdiagnosis. If you want to keep spending money because they can't get it right then choose. Landmhospital. Patient Relations was not helpful. Instead of resolving the issue they simply defended the hospital."
— LocalityBiz review"I'm not looking for somebody to hold my hand and treat me like a baby, but a little compassion, and kindness goes such a long way. The hospital is filthy every time I have been there."
— Yelp reviewMore clinics in New London
Locations & Hours
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Patients praise: Kind/helpful staff and compassionate care · Helpful/informative staff and good bedside manner.
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