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Urgent Care in New Castle, PA| UPMC

Urgent Care • New Castle, PA

★★★★☆3.5/5289 reviews across 3 platforms

Ratings by platform

  • UrgentCareDirectories.com (UPMC-GoHealth Urgent Care): 3.5/5 (289 reviews)
  • Zocdoc (UPMC-GoHealth Urgent Care): 4.5/5
  • Birdeye (UPMC Jameson) (406 reviews)

What patients say

Patients praise

  • convenient walk-in availability for urgent care
  • some patients report compassionate and thorough care from specific providers
  • positive feedback on bedside manner and wait times at specific urgent care locations

Common complaints

  • long wait times in emergency settings
  • inconsistent or poor communication from administrative and clinical staff
  • concerns regarding accuracy of medical records and test reports
  • difficulties with prescription refills and billing issues
  • complaints about perceived lack of bedside manner or dismissiveness by certain providers

In patients' words

"7 hours in the er and we never saw a doctor... The staff doesn't care at all. I can't even express everything I didn't like about the experience."

— LocalityBiz review for UPMC Jameson

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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