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General Surgical Services

Surgery (General)New Castle, IN

★★★★★4.9/594 reviews across 1 platforms

Ratings by platform

  • UPMC Provider Directory and Vitals: 4.9/5 (UPMC Jameson general surgery providers) and 5.0/5 (Dr. Sara Kovacic) (94 ratings and 22 reviews for UPMC Jameson general surgery providers)

What patients say

Patients praise

  • Professional and skilled surgical care
  • Compassionate and personalized approach to patient treatment
  • Helpful and friendly office staff
  • High patient ratings for specific individual surgeons

Common complaints

  • Long wait times in the emergency room
  • Frustration with hospital billing and lack of itemized statements
  • Concerns regarding security and selective patient screening at the hospital emergency department

In patients' words

"I never had such a wonderful experience going to surgery, during surgery & after surgery. I felt like I was with family. I highly recommend Dr. Jadali."

Patient review for Surgical Associates of New Castle (Wilmington, DE)

"Dr. McGann and his staff are fantastic... I most enthusiastically recommend Dr. McGann for needs."

Patient review for Robert D. McGann, DO (New Castle, PA)

"Sat in a waiting room for 4 hours... my hospital statement went up three time, quadrupling in price... I still have not received my statement. Go somewhere else."

Patient complaint regarding UPMC Jameson (New Castle, PA)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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