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Our Team of Highly Qualified Doctors & NP/PAs

NephrologyNew Castle, IN

★★★★★4.9/5302 reviews across 4 platforms

Ratings by platform

  • UPMC Provider Profile (Katherine Arbuckle, CRNP): 4.9/5 (97 reviews)
  • rater8 (Lindsey M. Miles, FNP-BC): 5.0/5 (65 ratings)
  • ChristianaCare Provider Profile (Dr. Rebecca Neill DeWees): 4.9/5 (79 ratings, 20 reviews)
  • Zocdoc (Aminah Al-Saeedi, NP): 4.84/5 (61 reviews)

What patients say

Patients praise

  • Providers are described as knowledgeable, thorough, kind, and professional
  • Many patients appreciate that providers listen to their concerns and do not rush appointments
  • Strong bedside manner and compassionate care reported for specific individual providers

Common complaints

  • Long wait times for appointments and during visits
  • Unprofessional, rude, or dismissive front desk and administrative staff
  • Difficulty reaching the office via phone or getting calls returned
  • Outdated office facilities or lack of cleanliness in some areas

In patients' words

"Katherine is a wonderful CRPN. She is very kind and listens to patients problems. She is one of the best that I have ever had."

UPMC Provider Profile

"The Drs. are so passionate and very caring but.....Worst customer service/front desk ever. They REALLY need to send the administration staff for more training."

a-better-place.com

"If you want to be seen at 3. Make an appointment and show up at 1:30. Wait times here are horrible and staff doesn’t care. Just make excuses. Dr Coleman is worth the wait, however."

localitybiz.com

"She was very kind. She went over everything. That needed to be covered my illnesses my diagnosis is she went over very thoroughly... I had never saw her before but was very impressed."

rater8 (Juli D. Taylor, APRN-BC)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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