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New Castle, IN | Urgent Care

PediatricsNew Castle, IN

★★★★☆3.8/51,811 reviews across 2 platforms

Ratings by platform

  • BirdEye (Fast Pace Health Urgent Care): 4.5/5 stars (1,175 reviews)
  • Top-Rated.online (Immediate Care at New Castle Family & Internal Medicine): 2.6/5 stars (636 reviews)

What patients say

Patients praise

  • convenience and accessibility of urgent care
  • friendly and professional frontline staff
  • easy appointment booking process

Common complaints

  • long wait times
  • feeling unheard by medical staff
  • frustration with lack of diagnosis or resolution
  • concerns over billing transparency

In patients' words

"This is the absolute worst clinic I've been to. They don't listen... don't... an antibiotic... was told to Claritin."

Review for Immediate Care at New Castle Family & Internal Medicine

"Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly. The tech that did my initial vitals etc was kind and did her job."

Review for Fast Pace Health Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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