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UPMC Jameson Pain Management

Pain Management • New Castle, PA

★★☆☆☆2.2/5406 reviews across 1 platform

Ratings by platform

  • Birdeye: 2.2/5 (406 reviews)

What patients say

Patients praise

  • High patient satisfaction specifically for the UPMC Pain Management clinic providers (Dr. Magda, Maggie Borrelli)
  • Providers are described as caring, compassionate, thorough, and good listeners
  • Patients report feeling their concerns are heard and their time is respected at the pain clinic

Common complaints

  • General hospital administrative complaints (scheduling errors, long wait times, medical record errors)
  • Some patient reports of staff being perceived as unkind or dismissive

In patients' words

"Dr. Magda is one of the very best doctors I have ever had in my entire life. Would highly recommend him to anyone that was in need of his specialty."

— UPMC Provider Reviews

"Dr. Magda and Maggie Borelli are exceptionally thorough. They listen to your needs and help come up with a solution. I would highly recommend this office."

— UPMC Provider Reviews

"Many Jameson Hospital employees have been cruel, judgmental and completely lacking in care or service."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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