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Pain Management | UPMC Jameson

Pain ManagementNew Castle, PA

★★★☆☆2.8/5531 reviews across 3 platforms

Ratings by platform

  • UPMC Provider Profile (Dr. Eric Magda): 4.8/5 (269 ratings) (68 reviews)
  • UPMC Provider Profile (Maggie Borrelli, CRNP): 4.8/5 (274 ratings) (57 reviews)
  • Birdeye: 2.2/5 (406 reviews (General Hospital))

What patients say

Patients praise

  • High patient satisfaction specifically for the UPMC Pain Management clinic providers (Dr. Magda, Maggie Borrelli)
  • Providers are described as caring, compassionate, thorough, and good listeners
  • Patients report feeling their concerns are heard and their time is respected at the pain clinic

Common complaints

  • General hospital administrative complaints (scheduling errors, long wait times, medical record errors)
  • Some patient reports of staff being perceived as unkind or dismissive

In patients' words

"Dr. Magda is one of the very best doctors I have ever had in my entire life. Would highly recommend him to anyone that was in need of his specialty."

UPMC Provider Reviews

"Dr. Magda and Maggie Borelli are exceptionally thorough. They listen to your needs and help come up with a solution. I would highly recommend this office."

UPMC Provider Reviews

"Many Jameson Hospital employees have been cruel, judgmental and completely lacking in care or service."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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