UPMC Community Neurology Clinic
Neurology • New Castle, PA
What patients say
Patients praise
- High CMS quality scores for several individual neurologists in the region
- Occasional patient reports of doctors being attentive and treating patients with dignity
- Some positive feedback for specific individual physicians regarding patient care
Common complaints
- Complaints of doctors appearing dismissive, impersonal, or cold during appointments
- Reports of poor communication, including staff not returning calls or being rude
- Frustrations regarding office management, such as disorganized scheduling and difficulty with prescription refills
- Instances of technical issues during virtual visits and general dissatisfaction with administrative service levels
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Primary Care Locations | New Castle, Pa.
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