Community Network Neurology - University of Pittsburgh
Neurology • New Castle, PA
Ratings by platform
- UPMC Provider Directory (Dr. Marlene A. Bednar): 4.2/5 stars (109 ratings, 7 written reviews)
- Birdeye (UPMC Jameson): 2.2/5 stars (406 reviews)
What patients say
Patients praise
- High CMS quality scores for several individual neurologists in the region
- Occasional patient reports of doctors being attentive and treating patients with dignity
- Some positive feedback for specific individual physicians regarding patient care
Common complaints
- Complaints of doctors appearing dismissive, impersonal, or cold during appointments
- Reports of poor communication, including staff not returning calls or being rude
- Frustrations regarding office management, such as disorganized scheduling and difficulty with prescription refills
- Instances of technical issues during virtual visits and general dissatisfaction with administrative service levels
In patients' words
"I felt as though she did not care and had an attitude of this is not my problem. I did not feel listened to and she disregarded symptoms that have caused pain for a long time without actually listening... Cried after the appointment."
— UPMC Provider Directory - Dr. Marlene A. Bednar review"TERRIBLE PLACE ...They do NOT return calls cant get meds refilled ..The worst JUAN MERCADO is the worst...... I WOULD NEVER RECOMEND EVER !!!!!!!!!!!!!!"
— LocalityBiz - UPMC Outpatient Center review"The doctor was attentive to my concerns and treated me with dignity."
— UPMC Provider Directory - Dr. Marlene A. Bednar reviewMore clinics in New Castle
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