New Castle, IN | Urgent Care - Fast Pace Health
Infectious Disease • New Castle, IN
Ratings by platform
- Birdeye: 4.5 out of 5 stars (1,175 reviews)
- Trustpilot: 1 out of 5 stars (28 reviews)
- ComplaintsBoard: 1 out of 5 stars (0 (based on 4 complaints))
What patients say
Patients praise
- kind and informative staff
- easy appointment scheduling process
- knowledgeable front desk employees
- quick initial vitals process
Common complaints
- long wait times
- being turned away before closing time
- billing and insurance issues
- perceived negligence or incompetence in care
- poor communication from staff and providers
In patients' words
"The staff is kind, courteous, and informative. Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly."
— Fast Pace Health New Castle Location Website"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report. ... Then after 3 hours still never saw a provider!"
— PissedConsumer ReviewMore clinics in New Castle
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