Primary Care - New Castle | Independence Health System
Hospital • New Castle, PA
Ratings by platform
- Birdeye (IHS Outpatient Services - New Castle): 1.8/5 (5 reviews)
What patients say
Patients praise
- Some patients report positive, comfortable experiences with specific providers
- Appreciation for convenient, integrated multi-specialty care in some instances
- Specific mention of excellent blood draw services by individual staff members
Common complaints
- Long wait times and accessibility issues
- Concerns regarding office signage and communication about location/hours changes
- Reports of unprofessional or dismissive staff in some departments
- Frustrations with billing practices and administrative responsiveness
- General cleanliness and facility maintenance concerns at some locations
In patients' words
"The woman who took my blood did an excellent job. I gave this a one star bc of the move without signage..."
— Birdeye (IHS Outpatient Services - New Castle)"I really like this place. I'm schizophrenic and have high anxiety, I hate going to places like this usually, but I honestly look forward to coming here. My physician is awesome..."
— LocalityBiz (New Castle Primary Care)More clinics in New Castle
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