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Primary Care - New Castle | Independence Health System

Hospital • New Castle, PA

What patients say

Patients praise

  • Some patients report positive, comfortable experiences with specific providers
  • Appreciation for convenient, integrated multi-specialty care in some instances
  • Specific mention of excellent blood draw services by individual staff members

Common complaints

  • Long wait times and accessibility issues
  • Concerns regarding office signage and communication about location/hours changes
  • Reports of unprofessional or dismissive staff in some departments
  • Frustrations with billing practices and administrative responsiveness
  • General cleanliness and facility maintenance concerns at some locations

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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