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Nephrology in New Castle, PA - Find a UPMC Provider logo

Nephrology in New Castle, PA - Find a UPMC Provider

DialysisNew Castle, PA

★★☆☆☆2.2/5406 reviews across 1 platforms

Ratings by platform

  • Birdeye (for UPMC Jameson): 2.2 out of 5 stars (406 reviews)

What patients say

Patients praise

  • Individual providers may be regarded as caring despite facility-wide issues

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Issues with medical record accuracy and administrative mistakes
  • Poor communication from office staff and difficulty reaching staff by phone
  • Reports of unprofessional or uncaring behavior by some medical personnel

In patients' words

"They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago. I went back, today to get the right record. They burned another copy or yesterday's mistake."

Birdeye (UPMC Jameson)

"TERRIBLE PLACE ...They do NOT return calls cant get meds refilled ..The worst JUAN MERCADO is the worst...... I WOULD NEVER RECOMEND EVER !!!!!!!!!!!!!!"

LocalityBiz (UPMC Outpatient Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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