New Castle, IN | Urgent Care - Fast Pace Health
Dermatology • New Castle, IN
Ratings by platform
- Birdeye: 4.5 out of 5 stars (1,175 reviews)
- PissedConsumer: 1.4 out of 5 stars (9 reviews)
- ComplaintsBoard: 1.0 out of 5 stars (4 complaints (0 resolved))
What patients say
Patients praise
- Kind and courteous staff
- Informative and knowledgeable employees
- Easy appointment scheduling process
- Swift front desk service
Common complaints
- Long wait times
- Issues with insurance billing and authorization procedures
- Difficulties with staff communication and administrative processes
- Perceived incompetence or lack of proper follow-through on medical care
- Unresolved complaints handling
In patients' words
"The staff is kind, courteous, and informative. Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly."
— Fast Pace Health official website"3-hour wait to see a provider. ... Symptoms I didn't mention were recorded. ... Refill policy blocks chest congestion treatment; $25 copay charged."
— PissedConsumer user reviewMore clinics in New Castle
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