New Castle PA
Cancer Care • New Castle, PA
Ratings by platform
- Birdeye/Google aggregated rating for UPMC Jameson: 2.2/5 stars (406 reviews)
- Healthgrades: 59% patient experience rating (8% lower than national average)
- U.S. News & World Report: 86% willingness to recommend
What patients say
Patients praise
- Instances of efficient and professional emergency care
- Compassionate and attentive individual doctors and nursing staff mentioned in specific positive reviews
- Positive experiences at related facilities like New Castle Nursing & Rehab and UPMC Urgent Care
- Willingness of a majority of patients to recommend the hospital to others
Common complaints
- Long wait times, particularly in the Emergency Department
- Perceived unprofessional or lackadaisical staff behavior
- Communication issues regarding appointments and scheduling
- Concerns about medical care quality and responsiveness
- Negative experiences with specific physicians or specialists
In patients' words
"I recently went to the ER at this hospital and was very pleased with my care... I have never been in and out of a hospital that fast! The nurses and doctor were professional and efficient."
— LocalityBiz review of UPMC Jameson"Yesterday, I went to the ER/D for a CT. I was there for 8 hours... My dog's vet gives better service."
— Birdeye review of UPMC Jameson"The staff at New Castle was amazing. We couldn’t have asked for better care during the time our loved one was there. The staff made us feel like family."
— New Castle Nursing & Rehabilitation website testimonialsMore clinics in New Castle
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