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Medical Oncology in New Castle, PA - Find a UPMC Provider

Cancer Care • New Castle, PA

★★★★☆3.9/56 reviews across 2 platforms

Ratings by platform

  • WebMD Care (Dr. Sheryl Simon): 4.0/5.0 (based on 4 ratings) (4 ratings)
  • Vitals and Birdeye (Dr. Sheryl Simon): 3.8/5.0 to 5.0/5.0 (range of findings) (2 to 4 ratings (varies by platform))

What patients say

Patients praise

  • Physicians are frequently praised as knowledgeable, kind, and amazing
  • Some staff are described as caring and friendly
  • Patients appreciate receiving high-level care close to home

Common complaints

  • Long wait times for appointments and treatment
  • Issues with office staff communication and scheduling procedures
  • Difficulty with front desk responsiveness and organization
  • Concerns regarding lack of clear communication about treatment plans

In patients' words

"Dr. Smith was absolutely amazing and this review is not for him personally. However, with the office staff it is one debacle after another."

— LocalityBiz user review

"Dr. Simon and her staff were a tremendous group of people to work with while my dad was receiving chemotherapy treatments. The nurses put a smile on his face every day of treatment! We highly recommend Dr. Simon and her staff!"

— Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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