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Human Services Center

Behavioral Health • New Castle, PA

★★★☆☆2.7/536 reviews across 1 platform

Ratings by platform

  • Rehab.com: 2.69/5 (36 reviews)

What patients say

Patients praise

  • Some patients report success in finding the right diagnosis and medication regimen
  • Appreciation for case management guidance and support for some individuals

Common complaints

  • Complaints regarding medication management and inappropriate prescription practices
  • Concerns about lack of patient listening and empathy from staff/psychiatrists
  • Negative reports about abrupt medication changes without proper tapering
  • General dissatisfaction with quality of care and perceived lack of concern for patient well-being

In patients' words

"I came here and got the right diagnostion and the right meds with in a 6 month period."

— LocalityBiz Review

"DO NOT GO HERE! The psychiatrist Peg refuses to listen to your concerns or feelings... How is this place getting away with experimenting with peoples' mental health like this?"

— LocalityBiz Review

"I feel so let down by this place. Do not go here. They really don't care about your well being."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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