Our New Britain Urgent Care Center in CT - Concentra
Occupational Medicine • New Britain, CT
Ratings by platform
- Birdeye: 4.0/5.0 (1,193 reviews)
- Yelp/Apple Maps: 1.8/5.0 (19 reviews)
What patients say
Patients praise
- Staff described as kind, helpful, and professional by some patients
- Efficient and positive experiences with physical therapy services
- Clean and organized facility environment mentioned in some reviews
- Some patients report prompt service, particularly during early morning visits
Common complaints
- Excessive wait times, often reported as 3 to 6 hours
- Perceived unprofessionalism or poor attitude from front desk staff
- Frustration with appointment scheduling discrepancies
- Concerns regarding the adequacy of medical care and follow-up communication
In patients' words
"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Birdeye"Came here for a work place injury. Has been the best experience on both ends with the Urgent Care and Physical Therapy! The nurses and doctors have all been very kind and helpful."
— Loc8NearMe"The wait time was a bit long, but I did arrive at a very busy time in the afternoon. (I had to return today so I arrived at 7:15am and was seen immediately!) ALL OF THE PEOPLE WHO WORKED THERE WERE AS NICE AS COULD BE!!!"
— Solv HealthMore clinics in New Britain
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Walk-In Urgent Care Near New Britain CT | Call (860) 436-3757
Patients praise: Convenient location on Berlin Turnpike · Clean and orderly facility.
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