Occupational Health | nbgh.org - The Hospital of Central Connecticut
Occupational Medicine • New Britain, CT
Ratings by platform
- CMS/HCAHPS data aggregators (e.g., Momentary, U.S. News): 2 out of 5 stars (overall patient satisfaction) (986 patient surveys)
What patients say
Patients praise
- High patient satisfaction reported in specific departments like orthopedics
- Examples of exceptional care and compassion from individual staff members
Common complaints
- Lower-than-average patient satisfaction ratings (often 2 out of 5 stars)
- Dissatisfaction with communication from doctors and nurses
- Concerns regarding staff responsiveness and help when needed
- Issues with hospital environment, particularly regarding noise and cleanliness
- Complaints related to billing inaccuracies and administrative follow-up
In patients' words
"Positive feedback highlighted the exceptional care and compassion provided by staff members like Evita... On the other hand, negative reviews criticized issues such as lack of attentiveness from doctors, billing inaccuracies leading to disputes with patients, cleanliness concerns..."
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