GYN Services | thocc.org | The Hospital of Central Connecticut | CT
Obstetrics and Gynecology • New Britain, CT
Ratings by platform
- HospitalsAndClinics.com / Google aggregate: 3/5 (HCAHPS overall rating) (360 (Google aggregate))
- U.S. News & World Report (Provider profiles): 4 to 5 out of 5 stars for individual GYN providers (Varies by individual physician, often ranging from 14 to 176+ reviews)
What patients say
Patients praise
- Many individual OB-GYN providers receive high ratings from patients (e.g., 4-5 stars)
- Some reports of exceptional care and compassion from specific medical assistants and staff
- Hospital provides comprehensive GYN and women's health services including oncology and robotic surgery
Common complaints
- Reports of rude or unprofessional behavior by staff members
- Concerns regarding billing inaccuracies and disputes with patients
- Reports of long-term communication issues with the billing department and being ignored
- Specific complaints regarding cleanliness and facility conditions
- Dissatisfaction with the responsiveness and attentiveness of certain doctors
In patients' words
"The front desk staff was extremely rude and unprofessional. Unfortunately, my experience was made even worse by Nadia, who was discourteous and lacked basic..."
— Healthgrades / Wanderlog user review"I disputed the charge for clarification and followed up over a dozen times over several months, and was wholly ignored... I would not recommend Hospital of Central Connecticut because they do not accurately bill for their services, ignore their patients, and do not respect their rights."
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