Oak Street Health New Britain
Internal Medicine • New Britain, CT
Ratings by platform
- LocalityBiz: 1/5
What patients say
Patients praise
- Friendly and professional staff members
- Clean and well-kept facility
- Compassionate and high-quality care from specific providers
Common complaints
- Appointment cancellations and scheduling issues
- Long wait times and lack of follow-up communication
- Concerns about over-prescription of pharmaceutical drugs
- Unprofessional or loud office environment
- Perception of staff being overworked
In patients' words
"Two appointments for my mom both canceled had to wait a month for the second one just to be canceled again This is very unprofessional no one even calls you to follow up."
— LocalityBiz User Review"Buyer beware! The Providers are overworked. to put the needs of the business first. Good luck if you make the poor choice to choose them. You have been warned."
— Oak Street Health Website/Review Snippet"I love this office. Dr. Kopec and his staff were very friendly, professional and caring."
— Healthgrades ReviewMore clinics in New Britain
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