Community Health Center of New Britain
Federally Qualified Health Center (FQHC) • New Britain, CT
Ratings by platform
- Wheree: 8.8/10 (Excellent)
- National Health Ratings: 6.0/10
What patients say
Patients praise
- compassionate and thorough care from providers
- pediatrics department is well-regarded
- prompt and efficient service reported by some patients
- courteous and knowledgeable support staff
Common complaints
- reports of rude staff behavior
- perceived lack of responsiveness to patient questions
- frequent staff turnover impacting continuity of care
- employee reports of burnout and micromanagement within the organization
In patients' words
"We've been loving the pediatrics department at this health center. Dr. Farb is fantastic with kids, is always on time, seems to love his job, and always has a..."
— Yelp"This is honestly one of the worst places I have ever been. The employees are rude, they don't answer your questions and just walk away when all is said and done..."
— MapQuestMore clinics in New Britain
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