Find a Federally Qualified Health Center - FQHC Locations
Federally Qualified Health Center (FQHC) • New Britain, CT
Ratings by platform
- Facebook (CHC New Britain): 70% recommend (8 reviews)
- Indeed (Community Health Center, Inc.): 3.5 out of 5 stars (employee reviews) (91 reviews)
What patients say
Patients praise
- Professional and caring medical providers and staff
- Thorough explanations and empathetic approach to patient care
- Efficient intake process reported by some patients
- Clean and pleasant facility environment
Common complaints
- Inconsistent service quality due to staff turnover
- Occasional difficulties with front desk professionalism or attentiveness
- Wait times for appointments and at the clinic
- Concerns regarding patient confidentiality and staff conduct (reported in isolated reviews)
In patients' words
"Many users commend the friendly and caring attitude of the staff, especially mentioning Dr. Carr's empathetic approach and willingness to address patient concerns thoroughly."
— Wheree"The clinic is very pleasant and clean, and the receptionist and everyone there is very pleasant and courteous. Once I got settled in with my own physician, he has been very helpful..."
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