Crystal Coast PM
Pain Management • New Bern, NC
Ratings by platform
- Birdeye: 4.4/5 stars (220 reviews (Birdeye))
- BBB: B-
- Healthgrades: Not specifically rated as a group; individual doctors have varying ratings (e.g., Dr. Harum has 33 ratings) (65 group ratings)
What patients say
Patients praise
- Praise for specific physicians and bedside manner
- Reports of friendly, professional, and knowledgeable staff at times
- Positive feedback regarding the clinic's environment and care approach in recent periods
Common complaints
- Complaints about office communication, including difficulty reaching staff by phone and lack of call-backs
- Allegations of inadequate patient care or feeling rushed during appointments
- Issues regarding administrative or financial policy changes, such as check payments and referral management
- Serious allegations of medical mismanagement or poor outcomes in specific instances
In patients' words
"I'm not getting the care I feel I need. I've had two shots and it seems like a production line... I should not have to beg to get care."
— Birdeye review"Now scheduling multiple surgeries to help with the permanent damage Dr Tellis caused by not listening to a patient's concerns... DO NOT USE THIS PRACTICE!"
— WebMD review"I have to say the staff is the absolute best! From the doctors who alway have time for me... Never once have I had a problem with this office nor their staff."
— OpenGovNY reviewMore clinics in New Bern
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