CarolinaEast Physicians
Gastroenterology • New Bern, NC
What patients say
Patients praise
- High patient satisfaction with nursing and technical staff during procedures
- Some providers noted for being thorough, knowledgeable, and good listeners
- Successful outcomes for routine procedures like endoscopies and colonoscopies
Common complaints
- Complaints regarding bedside manner and perceived lack of empathy from some providers
- Difficulties with administrative and office staff communication, including referral and scheduling issues
- Reports of long wait times for appointments
- Concerns about dismissal of patient symptoms or lack of thoroughness in evaluations
In patients' words
"I was so pleased with every staff member at this office. My concerns were listened to and addressed. I underwent an endoscopy and everything from check in to anesthesia and recovery was so smooth and I was well taken care of."
— Birdeye ReviewMore clinics in New Bern
CarolinaEast Gastroenterology
Patients praise: knowledgeable and professional medical staff · effective procedures such as colonoscopies and endoscopies.
CCHC Southern Gastroenterology Associates
Patients praise: Some patients praise specific providers for their skill, compassion, and attention to detail · Positive feedback on the quality of specific procedures such as colonoscopies from certain patients.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
CarolinaEast Health System
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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