Gastroenterology - CarolinaEast Physicians
Gastroenterology • New Bern, NC
Ratings by platform
- Birdeye (Aggregate): 3.3 out of 5 stars (24 reviews) (24 reviews)
- Vitals (Dr. Garth J. Garramone): 4.7 out of 5 stars (35 ratings (12 written reviews))
- Healthgrades (Dr. David Byrd): 3.1 out of 5 stars (26 ratings (9 written reviews))
What patients say
Patients praise
- High patient satisfaction with nursing and technical staff during procedures
- Some providers noted for being thorough, knowledgeable, and good listeners
- Successful outcomes for routine procedures like endoscopies and colonoscopies
Common complaints
- Complaints regarding bedside manner and perceived lack of empathy from some providers
- Difficulties with administrative and office staff communication, including referral and scheduling issues
- Reports of long wait times for appointments
- Concerns about dismissal of patient symptoms or lack of thoroughness in evaluations
In patients' words
"I was so pleased with every staff member at this office. My concerns were listened to and addressed. I underwent an endoscopy and everything from check in to anesthesia and recovery was so smooth and I was well taken care of."
— Birdeye Review"One of the worst medical experiences I have ever had... he said things to me (his patient, whom he was being paid to see and care for) that were incredibly dismissive, rude and a little mean."
— WebMD Review (Dr. David Byrd)More clinics in New Bern
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