CCHC Southern Gastroenterology Associates
Gastroenterology • New Bern, NC
Ratings by platform
- Birdeye, Yelp, Vitals, WebMD: 3.2/5 (36 reviews)
What patients say
Patients praise
- Some patients praise specific providers for their skill, compassion, and attention to detail
- Positive feedback on the quality of specific procedures such as colonoscopies from certain patients
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Reports of rude, dismissive, or unprofessional staff and provider behavior
- Patient concerns regarding procedural experiences, including sedation issues
- Lack of follow-up or difficulty seeing specialists versus physician assistants
- Dissatisfaction with the diagnosis process
In patients' words
"One of the worst medical experiences I have ever had... Byrd should most definitely be a better doctor... he said things... that were incredibly dismissive, rude and a little mean."
— WebMD review for Dr. David Byrd"Dr. Gibbs and his team not only made me comfortable, they respected my preferences... they were extremely careful to ensure that I understood the results."
— WebMD review for Dr. Wood Gibbs"Forgettaboutit. Lucky to even see a PA, much less receive treatment or treatment plan."
— Vitals reviewMore clinics in New Bern
CarolinaEast Gastroenterology
Patients praise: knowledgeable and professional medical staff · effective procedures such as colonoscopies and endoscopies.
CarolinaEast Physicians
Patients praise: High patient satisfaction with nursing and technical staff during procedures · Some providers noted for being thorough, knowledgeable, and good listeners.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
CarolinaEast Health System
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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