Eastern Carolina Psychiatric Services: Psychiatric Services | New ...
Behavioral Health • New Bern, NC
Ratings by platform
- Birdeye: 3.2 out of 5 stars (56 reviews)
- WebMD Care (for Dr. Charles Godwin): 4 out of 5 stars (9 ratings)
- WebMD Care (for Barbara Clayson): 4.5 out of 5 stars (9 ratings)
What patients say
Patients praise
- practitioners described as knowledgeable, warm, and attentive
- reports of effective treatment for depression, anxiety, and panic attacks
- positive patient outcomes and staff interactions
Common complaints
- allegations of fraudulent billing
- unprofessional or inconsiderate office staff and management
- concerns regarding communication and call-back times
- reports of denied medical treatment
In patients' words
"Dr. Godwin is fantastic. He understands and cares. I have been seeing him for many years and he has helped me through many bouts of depression and anxiety. I would highly recommend him."
— WebMD Care patient review"Barbara Clayson is an excellent PA. She listens to me, and responds articulately to all my concerns. I wish she were a therapist/psychiatrist, as I would like to spend more time talking with her... My only complaint is that I don't always get a call back as quickly as I would like..."
— WebMD Care patient review"Horrible experience. Do not go here, there are much better places in Craven county. Very disrespectful customer service. Fraudulent billing. Save yourself a huge hassle."
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