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New Bedford Community Health

Urgent Care • New Bedford, MA

★★★☆☆2.8/5110 reviews across 2 platforms

Ratings by platform

  • HelpConnectUsa: 2.8/5 (110 reviews)
  • Facebook: 68% recommend (8 reviews)

What patients say

Patients praise

  • High satisfaction with specific primary care physicians
  • Some patients appreciate compassionate and thorough care

Common complaints

  • Difficulty scheduling or canceling appointments
  • Lack of communication regarding appointment changes
  • Perceived poor quality of care
  • Frustration with mask policies

In patients' words

"I've been waiting for this appointment for months and they tell me it's been canceled... They haven't even notified me that my appointment is canceled."

— LocalityBiz Review

"I would have given 5 star's... my New PCP he deserves 5... Dr Justin Thomas treat's people like actual people... He is thorough and humble."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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