Bay State Physical Therapy New Bedford, MA
Physical Therapy • New Bedford, MA
Ratings by platform
- Yelp (Brand-wide): Generally positive overall brand reputation (4.3/5 on Yelp across locations) (284-285 reviews across the brand on Yelp)
What patients say
Patients praise
- Effective and personalized treatment plans
- Knowledgeable and compassionate physical therapists
- Attentive and friendly support staff in many interactions
- Professional and clean facilities
Common complaints
- Occasional longer wait times for appointments
- Reported difficulties with scheduling and responsiveness at some locations
- Concerns regarding front-desk customer service experiences
In patients' words
"The attention and quality of care I received here is second to none. You’re not treated like just another number…instead, they make you feel like the only one that matters."
— Bay State Physical Therapy Official Website Patient Testimonial"Samantha was absolutely pivotal in my back recovery. I couldn't get off the couch unassisted... her bedside manner to every single patient was easily the best I have ever seen."
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