Southcoast Health Brain and Spine
Pain Management • New Bedford, MA
What patients say
Patients praise
- High satisfaction with surgical outcomes and neurological care
- Physicians described as attentive, professional, and thorough listeners
- Helpful and responsive nursing and office staff in positive experiences
- Clear explanations of diagnoses and treatment plans
Common complaints
- Difficulties with communication and reaching staff by phone
- Long wait times for appointments and at the facility
- Concerns regarding the management of pain medications
- Perceived lack of empathy or responsiveness to patient pain complaints
In patients' words
"My heart is shattered thinking about my dad's last days. He was in so much pain, and all he wanted was someone to listen, to care, to help. But no one did."
— Southcoast Health Brain and Spine Center patient reviewMore clinics in New Bedford
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