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Pain Management - Southcoast Health Brain and Spine

Pain ManagementNew Bedford, MA

★★★★★4.8/5256 reviews across 3 platforms

Ratings by platform

  • Southcoast Health (Dr. Richard Dowd): 4.9/5 stars (243 reviews)
  • Birdeye (Southcoast Physicians Group): 3.7/5 stars (3 reviews)
  • Birdeye (Southcoast Health): 2.2/5 stars (10 reviews)

What patients say

Patients praise

  • High satisfaction with surgical outcomes and neurological care
  • Physicians described as attentive, professional, and thorough listeners
  • Helpful and responsive nursing and office staff in positive experiences
  • Clear explanations of diagnoses and treatment plans

Common complaints

  • Difficulties with communication and reaching staff by phone
  • Long wait times for appointments and at the facility
  • Concerns regarding the management of pain medications
  • Perceived lack of empathy or responsiveness to patient pain complaints

In patients' words

"He incredibly helped me get my life back... I couldn't have done it without Dr Dowd."

Southcoast Health patient review

"It's always incredibly difficult to get though to; have to call multiple times... no help at all in resolving increased pain issues."

Southcoast Health Pain Management patient review

"My heart is shattered thinking about my dad's last days. He was in so much pain, and all he wanted was someone to listen, to care, to help. But no one did."

Southcoast Health Brain and Spine Center patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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