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Orthopaedics | Vanderbilt Health Nashville, TN

OrthopaedicsNashville, TN

★★★★☆4.4/5124 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report (Vanderbilt University Medical Center): 5/5 stars (Patient Experience) (80 reviews)
  • Birdeye (Vanderbilt Orthopaedics Franklin): 3.3/5 stars (44 reviews)

What patients say

Patients praise

  • High quality of medical care and surgical outcomes
  • Competent, knowledgeable, and professional physicians
  • Effective physical therapy and rehabilitation programs
  • Supportive and helpful patient navigators and nursing staff
  • Positive experience with concierge-style or bundle care programs

Common complaints

  • Issues with front desk staff responsiveness or perceived unfriendliness
  • Long wait times for appointments
  • Difficulties regarding insurance coverage or billing disputes

In patients' words

"Very caring and listen to my husband‘s issue with his spine. They’re very thorough and extremely helpful... I highly recommend Vanderbilt orthopedics."

Patient review via localitybiz.com

"The customer service with these three ladies - Monet, Lula, and Holly absolutely exceeded my expectations 100%. These ladies absolutely deserve recognition for their outstanding service."

Patient review via Birdeye

"The worst experience I've ever had, if I could only write this with no stars it will be great."

Patient review via Yelp

"It was a remarkable experience... I actively brags to coworkers about his experience with MyHealth Bundles, emphasizing the ease, affordability and high quality of care."

Patient testimonial via Vanderbilt Health Employer Solutions

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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