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Vanderbilt Orthopaedics

Orthopaedics • Nashville, TN

★★★☆☆3.3/544 reviews across 1 platform

Ratings by platform

  • Birdeye (Vanderbilt Orthopaedics Franklin): 3.3/5 (44 reviews)

What patients say

Patients praise

  • High quality of medical care and surgical outcomes
  • Competent, knowledgeable, and professional physicians
  • Effective physical therapy and rehabilitation programs
  • Supportive and helpful patient navigators and nursing staff
  • Positive experience with concierge-style or bundle care programs

Common complaints

  • Issues with front desk staff responsiveness or perceived unfriendliness
  • Long wait times for appointments
  • Difficulties regarding insurance coverage or billing disputes

In patients' words

"Very caring and listen to my husband‘s issue with his spine. They’re very thorough and extremely helpful... I highly recommend Vanderbilt orthopedics."

— Patient review via localitybiz.com

"The customer service with these three ladies - Monet, Lula, and Holly absolutely exceeded my expectations 100%. These ladies absolutely deserve recognition for their outstanding service."

— Patient review via Birdeye

"The worst experience I've ever had, if I could only write this with no stars it will be great."

— Patient review via Yelp

"It was a remarkable experience... I actively brags to coworkers about his experience with MyHealth Bundles, emphasizing the ease, affordability and high quality of care."

— Patient testimonial via Vanderbilt Health Employer Solutions

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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