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Hughston Orthopaedic Clinic

Orthopaedics • Nashville, TN

★★★★★4.9/5113 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for Dr. Christopher Jones): 4.9/5 (113 reviews)
  • OpenGovNY/Google reviews: 2/5

What patients say

Patients praise

  • Highly knowledgeable and skilled doctors
  • Compassionate and thorough bedside manner
  • Clear explanations of medical conditions and treatment options
  • Effective surgical outcomes

Common complaints

  • Long wait times for appointments
  • Difficulties with administrative staff and customer service communication
  • Scheduling issues and errors

In patients' words

"Dr. Schaffer is the best. Trust him completely... I am 7 weeks out from total knee replacement and I am doing excellent thanks to Dr Shaffer."

— ScoreDoc

"Absolute worse management. Doctors are fine but wait time has never been less than 30 minutes. One time they forgot we even checked in."

— OpenGovNY/Google Reviews

"I was thankful he took time to explain the [nature] of what was going on and discussed in detail what my options were! I would definitely recommend him to friends and family."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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