Cardiology | Vanderbilt Health Nashville, TN
Cardiology • Nashville, TN
Ratings by platform
- Vitals (Vanderbilt Heart And Vascular Institute: Nashville, TN): 3.9 (60 physicians / provider list; no practice-level review count shown)
- U.S. News (Dr. Kathryn J. Lindley): 5/5 (patient experience) (9 reviews total; 0 within last 12 months)
- Healthgrades (Dr. Thomas Johnston): 5.0 star rating (103 reviews)
- U.S. News (Dr. David Hansen): 5/5 (patient experience) (28 reviews total; 0 within last 12 months)
- Healthgrades (Dr. Andrew Zurick III): 4.8 star rating (35 reviews)
- Birdeye (Vanderbilt Heart Murfreesboro): 3.5 star rating (23 reviews)
- Birdeye (Vanderbilt Heart Knoxville): 4.0 star rating (4 reviews)
- BBB (Vanderbilt Health): Customer reviews present; no star score shown in snippet (Multiple customer reviews (exact count not shown in snippet))
What patients say
Patients praise
- Strong patient experience scores for individual Vanderbilt-affiliated cardiologists (often 5/5 on U.S. News Press Ganey patient experience).
- High Healthgrades ratings for some cardiologists (5.0 and 4.8) with many reviews.
- Positive patient stories about care coordination/rapid treatment within Vanderbilt’s cardiology program.
Common complaints
- Billing-related complaints to BBB (mistakes in billing/coding and threatening collections; unprofessional billing department).
- Lower clinic-level ratings and mixed reviews on Birdeye for Vanderbilt Heart sites (e.g., 3.5/5 with complaints and privacy/care experience concerns).
- Some reports of long waits for appointments (from a non-official directory snippet).
In patients' words
"“Many mistakes on billing resulting in a larger balance... They threatened to send my son to collections... Turned out they had mistakes on the bill...” (BBB review of Vanderbilt Health)."
— BBB customer review snippet (Vanderbilt Health)."“Absolutely appalled... reject someone requesting medical help only because they choose to be a cash pay patient...” (Birdeye review, Vanderbilt Heart Murfreesboro)."
— Birdeye review snippet (Vanderbilt Heart Murfreesboro)."“Everyone, everyone was friendly and efficient. Dr Dantlzer was personable and discussed issues easily and informative.” (Birdeye review, Vanderbilt Heart Murfreesboro)."
— Birdeye review snippet (Vanderbilt Heart Murfreesboro)."“In the fifteen years since my stent placement... under his continued, follow up care... convinced that my current heart health is largely because of his guidance and care.” (Healthgrades review, Dr. Thomas Johnston)."
— Healthgrades review snippet (Dr. Thomas Johnston)."“He represents a great case of what we can offer uniquely at Vanderbilt” (Vanderbilt Health News, heart patient recovery story)."
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