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Endocrinology, Diabetes and Metabolism - Vanderbilt Health

EndocrinologyNashville, TN

★★★★☆4.3/591 reviews across 4 platforms

Ratings by platform

  • US News & World Report (Dr. Juliana J. Matthews): 4.35 out of 5 (aggregate) (20 ratings)
  • Healthgrades (Dr. Kathryn Dahir): 4.8 out of 5 (24 ratings)
  • WebMD (Dr. Michael Fowler): 5.0 out of 5 (19 ratings)
  • WebMD (Dr. Andrea Utz): 3.5 out of 5 (28 ratings)

What patients say

Patients praise

  • Professionalism and clinical expertise of certain physicians
  • Thoroughness in examinations and clear explanations of complex health conditions
  • High patient satisfaction for specific individual providers who are perceived as caring and attentive
  • Positive experiences with consistent, personalized care teams at the diabetes center

Common complaints

  • Difficulties with administrative tasks including scheduling appointments, rescheduling, and responsiveness to inquiries
  • Reports of long wait times for new appointments and limited availability
  • Perceptions of dismissive or impersonal bedside manner from some providers
  • Frustration regarding communication with office staff and follow-up processes

In patients' words

"Extremely disappointed with Vanderbilt Endocrinology... The staff showed little concern and simply told me to “watch my phone” for cancellations... it’s clear they don’t care."

LocalityBiz Review

"When I first transferred to this center, I was concerned that I might feel like a number... That was not the case at all... It makes me feel like I'm part of something."

Patient Blog Post

"Assumes your health habits without asking questions, keeps referring medications that are either not covered by my insurance or are covered but more expensive... he isn’t always rushed and tries to get out of the patient room ASAP."

Healthgrades Review (Dr. Paul Epstein)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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