Endocrinology, Diabetes & Metabolism - Nashville, TN - Ascension
Endocrinology • Nashville, TN
What patients say
Patients praise
- Many providers are praised for medical expertise, thoroughness, and ability to explain complex conditions clearly
- Patients often describe individual physicians as kind, caring, and attentive listeners
- Some patients report a smooth and professional surgical/hospital experience with kind staff
- Appreciation for the convenience of services like telehealth and location options
Common complaints
- Frustration with office staff, including perceived lack of responsiveness and communication issues regarding appointments and prescriptions
- Complaints regarding billing practices, including surprise billing, potential deceit, and difficulty contacting billing departments
- Occasional reports of providers being perceived as dismissive, condescending, or not listening to patient concerns
- Concerns regarding office organization and the overall patient experience environment
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Patients praise: Professionalism and clinical expertise of certain physicians · Thoroughness in examinations and clear explanations of complex health conditions.
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