Endocrinology, Diabetes & Metabolism - Nashville, TN - Ascension
Endocrinology • Nashville, TN
Ratings by platform
- Healthgrades (Dr. Juliana Matthews): 3.7/5 (15)
- WebMD (Dr. James Sullivan): 4.5/5 (14)
- Vitals (Dr. Swaroopa Bartakke): 3.7/5 (52)
- U.S. News & World Report (Dr. Terri W. Jerkins): 4/5 (217)
- U.S. News & World Report (Dr. Andrea L. Hayes): 3/5 (143)
- U.S. News & World Report (Dr. John R. McRae): 5/5 (41)
- U.S. News & World Report (Dr. Juliana J. Matthews): 4.35/5 (20)
What patients say
Patients praise
- Many providers are praised for medical expertise, thoroughness, and ability to explain complex conditions clearly
- Patients often describe individual physicians as kind, caring, and attentive listeners
- Some patients report a smooth and professional surgical/hospital experience with kind staff
- Appreciation for the convenience of services like telehealth and location options
Common complaints
- Frustration with office staff, including perceived lack of responsiveness and communication issues regarding appointments and prescriptions
- Complaints regarding billing practices, including surprise billing, potential deceit, and difficulty contacting billing departments
- Occasional reports of providers being perceived as dismissive, condescending, or not listening to patient concerns
- Concerns regarding office organization and the overall patient experience environment
In patients' words
"She is incredibly patient and compassionate, and she handles sensitive the office are also great. If you need an endocrinologist, you should definitely visit her."
— Healthgrades (Dr. Juliana Matthews)"The wait at the office was relatively short, and I was greeted with kindness and helpfulness. Dr. Bartakke is one of the best doctors, she is very relatable and understanding."
— Vitals (Dr. Swaroopa Bartakke)"This company uses deceitful billing tactics. Their billing representatives lied to me two separate times about our bill then sent us to collections."
— BBB Business Profile (Ascension Saint Thomas Hospital Midtown)"Patients consistently praise this provider for their caring and attentive approach. They appreciate the provider's willingness to listen to their concerns and take the time to explain things clearly."
— U.S. News & World Report (Dr. John R. McRae)More clinics in Nashville
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