Duly Health and Care
Pain Management • Naperville, IL
Ratings by platform
- Naperville Integrated Wellness testimonials (not a rating site)
What patients say
Patients praise
- Doctors and staff described as listening to patients and showing compassionate bedside manner
- Clear explanations of procedures/options and collaborative care planning
- Evidence-based or thorough diagnostic work; conservative-first approach mentioned
- Successful pain relief reported (e.g., reduced pain, regained function/less medication)
- Accessibility or convenience improvements (e.g., on-site injections; clinic access)
Common complaints
- Staff/office experience complaints: unhelpful or harsh staff, not considerate of pain
- Scheduling/operational issues (e.g., months to schedule, late-policy)
- Billing/insurance issues (charged out-of-network)
- Dismissal/communication problems (doctor not listening; focus on throughput)
- Some severe negative clinical-staff interactions reported (e.g., staff lied; treatment limited/terminated)
- Website/ratings for at least one provider are relatively low (3.4/5 on Vitals)
In patients' words
"“Great experience with nurse, doctor and receptionist they were patient and listen”"
— Healthgrades review excerpt for Dr. Paul Manganelli"“Dr. Sayeed was very nice, explained the procedure… and explained all the things I needed to know for him to get everything approved by my insurance.”"
— Healthgrades review excerpt for Dr. Yousuf Sayeed"“Instead of visiting the hospital is Very inconvenient for me… The clinic makes it easy for me to access and it has injections on site.”"
— Healthgrades review excerpt for Dr. Narayan Tata"“Horrible horrible staff! If you’re even one minute late don’t bother going inside.”"
— Vitals review excerpt for Dr. Mark P. Hanna"“I was charged $620.00 for an office visit… Found out after I was billed, they were not in network!”"
— Vitals review excerpt for Dr. Mark P. Hanna"“Took days to get a letter for work and never received but as soon as I cancelled my appointment… minutes I got a new letter saying I can no longer go to their office.”"
— Vitals review excerpt for Dr. David K. PengMore clinics in Naperville
Northwestern Medicine Pain Management
Patients praise: many patients praise doctors for being knowledgeable, thorough, and effective at pain relief · some practitioners are described as caring, kind, and attentive listeners with good bedside manner.
The Center for Pain Management
Patients praise: Some patients report successful pain management and relief from treatments like injections · Instances where the physician was described as thorough, attentive, and knowledgeable.
Northwestern Medicine Audiology Naperville
Patients praise: Professionalism of staff · Thorough and detailed examinations.
Dr. Meaghan Clemens, D.C.
Patients praise: Thorough exams and in-depth questioning to identify the root cause of issues · Clear, detailed explanations of anatomy, pain, and treatment plans.
IMPACT Physical Therapy & Sports Recovery
Patients praise: Friendly, professional, and compassionate staff · Effective manual therapy and personalized treatment plans.
Premier Dermatology
Patients praise: Physicians described as thorough, kind, and knowledgeable · Clear communication regarding procedures and treatment options.
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