Northwestern Medicine Pain Management
Pain Management • Naperville, IL
Ratings by platform
- PainClinics.com: 3.0/5 (3 reviews)
- Healthgrades: 4.5/5 (127 reviews)
- Vitals / WebMD: 3.5/5 (51 reviews)
What patients say
Patients praise
- many patients praise doctors for being knowledgeable, thorough, and effective at pain relief
- some practitioners are described as caring, kind, and attentive listeners with good bedside manner
- staff members are frequently noted for being courteous and professional in office interactions
Common complaints
- long wait times and perceived lack of urgency regarding patient time
- challenges with administrative staff (e.g., difficulty reaching them for phone calls or messages)
- concerns over billing issues, including insurance coverage disputes
- mixed experiences with bedside manner, with some patients describing certain doctors as dismissive or reserved
In patients' words
"The nurse was great and nice and fine... However, the Dr already knew my problems without asking about my history... The nurses do a better job listening than actual doctor."
— Marie A on PainClinics.com"Great experience with nurse, doctor and receptionist they were patient and listen."
— Healthgrades Patient Review"During the first visit, I found his bedside manner a little reserved but as I've gotten to know him I believe he is thorough, caring and trustworthy... It is sometimes challenging to get an appointment."
— Vitals Patient ReviewMore clinics in Naperville
Duly Health and Care
Patients praise: Doctors and staff described as listening to patients and showing compassionate bedside manner · Clear explanations of procedures/options and collaborative care planning.
The Center for Pain Management
Patients praise: Some patients report successful pain management and relief from treatments like injections · Instances where the physician was described as thorough, attentive, and knowledgeable.
Northwestern Medicine Audiology Naperville
Patients praise: Professionalism of staff · Thorough and detailed examinations.
Dr. Meaghan Clemens, D.C.
Patients praise: Thorough exams and in-depth questioning to identify the root cause of issues · Clear, detailed explanations of anatomy, pain, and treatment plans.
IMPACT Physical Therapy & Sports Recovery
Patients praise: Friendly, professional, and compassionate staff · Effective manual therapy and personalized treatment plans.
Premier Dermatology
Patients praise: Physicians described as thorough, kind, and knowledgeable · Clear communication regarding procedures and treatment options.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Pain Management clinics, or filter by state and specialty to compare patient ratings.