Northwestern Medicine Pain Management Naperville
Pain Management • Naperville, IL
Ratings by platform
- PainClinics.com: 3.0 out of 5 stars (3 reviews (site specific))
- Healthgrades: 4.5 out of 5 stars (127 ratings)
- Vitals / WebMD: 3.5 out of 5 stars (51-52 ratings)
What patients say
Patients praise
- many patients praise doctors for being knowledgeable, thorough, and effective at pain relief
- some practitioners are described as caring, kind, and attentive listeners with good bedside manner
- staff members are frequently noted for being courteous and professional in office interactions
Common complaints
- long wait times and perceived lack of urgency regarding patient time
- challenges with administrative staff (e.g., difficulty reaching them for phone calls or messages)
- concerns over billing issues, including insurance coverage disputes
- mixed experiences with bedside manner, with some patients describing certain doctors as dismissive or reserved
In patients' words
"The nurse was great and nice and fine... However, the Dr already knew my problems without asking about my history... The nurses do a better job listening than actual doctor."
— Marie A on PainClinics.com"Great experience with nurse, doctor and receptionist they were patient and listen."
— Healthgrades Patient Review"During the first visit, I found his bedside manner a little reserved but as I've gotten to know him I believe he is thorough, caring and trustworthy... It is sometimes challenging to get an appointment."
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