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Northwestern Medicine Audiology Naperville

AudiologyNaperville, IL

★★★★★5.0/51,000 reviews across 1 platforms

Ratings by platform

  • Northwestern Medicine official website: 4.9 to 5.0 out of 5 stars (provider-specific) (Over 1,000 ratings for specific providers)

What patients say

Patients praise

  • Professionalism of staff
  • Thorough and detailed examinations
  • Compassionate and attentive care
  • Clear communication and explanation of results
  • Comfortable patient experience
  • Efficient and prompt service

Common complaints

  • Minimal negative feedback identified in provider-specific reviews; however, public sentiment is highly skewed toward positive experiences.

In patients' words

"Dr. Laura C. Spinelli is outstanding – professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you completely at ease."

Northwestern Medicine patient review for Dr. Laura C. Spinelli

"Very professional, caring and helpful. Couldn't ask for better care."

Northwestern Medicine patient review for Dr. Whitney M. Hawkins

"He explained the score that I had in the past and the score I got today and what that means."

Northwestern Medicine patient review for Dr. Devan Keesling

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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