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Northwestern Medicine Audiology Naperville

Audiology • Naperville, IL

★★★★★5.0/51,000 reviews across 1 platform

Ratings by platform

  • Northwestern Medicine official website: 5.0/5 (1,000 reviews)

What patients say

Patients praise

  • Professionalism of staff
  • Thorough and detailed examinations
  • Compassionate and attentive care
  • Clear communication and explanation of results
  • Comfortable patient experience
  • Efficient and prompt service

Common complaints

  • Minimal negative feedback identified in provider-specific reviews; however, public sentiment is highly skewed toward positive experiences.

In patients' words

"Dr. Laura C. Spinelli is outstanding – professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you completely at ease."

— Northwestern Medicine patient review for Dr. Laura C. Spinelli

"Very professional, caring and helpful. Couldn't ask for better care."

— Northwestern Medicine patient review for Dr. Whitney M. Hawkins

"He explained the score that I had in the past and the score I got today and what that means."

— Northwestern Medicine patient review for Dr. Devan Keesling

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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