Northwestern Medicine Primary Care Naperville Raymond Drive
Primary Care • Naperville, IL
Ratings by platform
- Official Northwestern Medicine Website (Internal Patient Surveys): 4.9/5 stars (952 ratings)
- Birdeye: 2.8/5 stars (22 reviews)
- Yelp: 4.3/5 stars (3 reviews)
What patients say
Patients praise
- Professional staff pleasantness
- Quality of listening and communication during care
- High satisfaction reported in official internal surveys
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance processing
- Difficulty resolving billing errors through customer service
In patients' words
"Consumer ratings highlight satisfaction with staff pleasantness and the quality of listening and communication."
— Chicago Consumers' Checkbook"Customers have reported issues with double billing, misapplied payments, and failures to properly submit claims to insurance."
— Better Business Bureau (General Northwestern Medicine Complaints)More clinics in Naperville
Northwestern Medicine Audiology Naperville
Patients praise: Professionalism of staff · Thorough and detailed examinations.
Chiropractor Naperville, IL- Natural Health Chiropractic & Wellness ...
Patients praise: Thorough exams and in-depth questioning to identify the root cause of issues · Clear, detailed explanations of anatomy, pain, and treatment plans.
Physical Therapy Clinic in Naperville, IL
Patients praise: Friendly, professional, and compassionate staff · Effective manual therapy and personalized treatment plans.
Dermatologist Naperville, IL: Experienced Dermatology Clinic
Patients praise: Physicians described as thorough, kind, and knowledgeable · Clear communication regarding procedures and treatment options.
Northwestern Medicine Obstetrics and Gynecology ...
Patients praise: helpful medical care for women's health issues · knowledgeable and efficient treatment.
European Integrative Wellness by Tamara Nosa: Functional ...
Patients praise: professional and kind staff · knowledgeable approach to functional and wellness care.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.