Northwestern Medicine Regional Medical Group
Primary Care • Naperville, IL
Ratings by platform
- Birdeye: 2.8/5 (22 reviews)
- Yelp: 4.3/5 (3 reviews)
What patients say
Patients praise
- Professional staff pleasantness
- Quality of listening and communication during care
- High satisfaction reported in official internal surveys
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance processing
- Difficulty resolving billing errors through customer service
In patients' words
"Consumer ratings highlight satisfaction with staff pleasantness and the quality of listening and communication."
— Chicago Consumers' CheckbookMore clinics in Naperville
Northwestern Medicine Audiology Naperville
Patients praise: Professionalism of staff · Thorough and detailed examinations.
Dr. Meaghan Clemens, D.C.
Patients praise: Thorough exams and in-depth questioning to identify the root cause of issues · Clear, detailed explanations of anatomy, pain, and treatment plans.
IMPACT Physical Therapy & Sports Recovery
Patients praise: Friendly, professional, and compassionate staff · Effective manual therapy and personalized treatment plans.
Premier Dermatology
Patients praise: Physicians described as thorough, kind, and knowledgeable · Clear communication regarding procedures and treatment options.
Northwestern Medicine Obstetrics and Gynecology
Patients praise: helpful medical care for women's health issues · knowledgeable and efficient treatment.
Tamara Nosa
Patients praise: professional and kind staff · knowledgeable approach to functional and wellness care.
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