Ophthalmologist Naperville
Ophthalmology • Naperville, IL
Ratings by platform
- Healthgrades (Dr. Shantan Reddy): 4.9/5 stars (186 ratings)
- Healthgrades (Dr. Anurag Gupta): 5.0/5 stars (218 ratings)
- Healthgrades (Dr. Charles Ahn): 4.7/5 stars (80 ratings)
- Healthgrades (Dr. Scott Stoller): 4.4/5 stars (128 ratings)
- Birdeye (MyEyeDr.): 4.4/5 stars (132 reviews)
What patients say
Patients praise
- Professional and knowledgeable care from doctors
- Efficient and thorough examinations
- Friendly and helpful office staff
- Positive surgical outcomes for many patients
- Clear explanations of conditions and treatments
Common complaints
- Excessive wait times in office
- Perceived lack of compassion or poor communication from doctors
- Concerns regarding high-pressure sales for expensive, potentially unnecessary procedures or lenses
- Difficulty scheduling or receiving prompt follow-ups
- Billing disputes and unexpected costs
- Reports of inaccurate medical charting
In patients' words
"Beware this practice.. they told me I was going blind from cataracts and needed to have special lenses (7k each) to fix it. Got a second opinion and that is not the case."
— Birdeye review for Kovach Eye Institute"It feels very rushed and Dr Reddy didnt even go over my image with me... I feel like both Dr Reddy and Dr Gupta don't take the time to review the whole history."
— Healthgrades review for Dr. Shantan Reddy"Dr. Gupta is wonderful. Dr. Gupta explains everything so well. He's very pleasant and shows interest in your questions and makes sure you understand his answers."
— Healthgrades review for Dr. Anurag Gupta"15 min waiting room, 15 min with techs on pretests, 30 min wait room, 10 min wait in exam room, 5 min with doctor. The techs mentioned and apologized for the first wait, but no one prepared me for or apologized for the excessive wait to actually see the doctor later."
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