Northwestern Medicine Ophthalmology Naperville
Ophthalmology • Naperville, IL
Ratings by platform
- Vitals: 3.8/5 (13 reviews)
- WebMD: 3.5/5 (17 reviews)
What patients say
Patients praise
- Some patients appreciate providers' clinical knowledge and ability to explain complex conditions
- Positive interactions reported with support staff and technicians
Common complaints
- Dissatisfactory bedside manner and dismissive communication from some providers
- Long wait times for appointments
- Frustration with administrative processes, billing, and repeat testing requirements
- Perceived lack of attention to detail or assembly-line style care
In patients' words
"Dr Andreoli is perhaps my favorite of my entire medical team. SHes pleasant, reasonable and relates well to her patients."
— Vitals"I was experiencing light flashes in the left eye and now floaters. She told me this was normal and when I mentioned I am now experiencing a blurry vision in the left eye and my distance is effected. I was told “my brain will adjust” ??"
— WebMD"She treats you like in assembly line, wait time to see her is always two hours, bed side manners just not there..."
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