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Napa - Internal Medicine - Providence Medical Foundation

Internal MedicineNapa, CA

★★★★★4.7/5482 reviews across 2 platforms

Ratings by platform

  • Official Providence website for Internal Medicine Napa: 4.7 out of 5 stars (479 ratings)
  • Birdeye (Aggregate): 1.3 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Some providers are described as professional, knowledgeable, patient, and kind
  • Positive experiences with specific providers who listen to concerns and provide clear explanations
  • Overall positive average rating reported on the official clinic page for Internal Medicine

Common complaints

  • Frustrating experiences with medical billing and inconsistent copays
  • Long wait times to schedule appointments
  • Difficulty in accessing primary care physicians due to scheduling or staff gatekeeping
  • Concerns about communication follow-up and perceived dismissiveness from staff/providers

In patients' words

"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."

Birdeye Review

"Karen Caruso made me feel very comfortable, and cared for. No judgment, very positive in her approach. So happy to have found her."

Providence Patient Comment

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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