Adventist Health St. Helena Primary and Specialty Care
Internal Medicine • Napa, CA
Ratings by platform
- Adventist Health Physicians Network (Provider Profile): 4.5/5 stars (340 ratings)
- Vivian Health (Hospital-level): 4.3/5 (12 reviews)
What patients say
Patients praise
- Thorough and kind bedside manner of some individual physicians and nurses
- Professional and caring interactions reported by some patients
- Effective communication of test results by some providers
- General appreciation for continuity of care at the Napa clinic
Common complaints
- Billing and payment communication issues
- Perceived lack of administrative professionalism and poor staff communication at the front desk
- Reports of feeling rushed during appointments with some providers
- Concerns over follow-up care and post-treatment counseling
- Specific complaints regarding surgical care and diagnostic outcomes
In patients' words
"Absolutely love, Dr. Ana! She was so thorough and kind with such a bedside manner…"
— LocalityBiz Review"But every secretary I’ve had to speak to with Adventist has had an attitude like they hate their job and just want you out of there."
— Birdeye Review"I explained the issue, requested actions, and felt heard and respected."
— Adventist Health Provider Profile Review"Absolutely horrific billing practices!!!! Visited ER for 5 minutes to help with a sinus infection. Received a bill for $750."
— TrustReviewers.comMore clinics in Napa
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