Hartford HealthCare Heart & Vascular Institute
Cardiology • Mystic, CT
Ratings by platform
- Official Hartford HealthCare Provider Profiles: Typically 4.7 to 4.9 out of 5 stars for individual providers (Varies by provider (e.g., 82 to 303 surveys per provider))
- Yelp: 1.7 out of 5 stars (for the Medical Group network) (159 reviews)
- Birdeye: 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- High satisfaction scores for individual cardiologists and specialists in Mystic
- Recognition as a professional, full-service option for cardiac care in the local area
- Positive patient interactions with specific physicians regarding diagnosis explanation and treatment
Common complaints
- Difficulties with office staff and administrative communication responsiveness
- Billing transparency concerns and issues with unexpected facility fees
- General dissatisfaction with the broader Hartford HealthCare Medical Group network management
In patients' words
"Compassion is trust. I would highly recommend. Doctor does a great job of explaining the diagnosis and treatment."
— Healthgrades user reviews"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call... It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority."
— Yelp review regarding Hartford HealthCare Medical Group in MysticMore clinics in Mystic
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